PRIVACY POLICY

Esin Parker Pilates

Last updated: April 2026

This Privacy Policy explains how Esin Parker Pilates (“we”, “us”, “our”) collects, uses, and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018.

WHO WE ARE

Esin Parker Pilates is a personal Pilates instruction business operated by Esin Parker, based at 90 Wakehurst Road, London, SW11 6BT.
For any data-related queries, please contact: esinparker@gmail.com

WHAT DATA WE COLLECT

We may collect and store the following personal information:
∙ Name and contact details (email address, phone number)
∙ Health information relevant to your safe participation in Pilates (injuries, medical conditions, physical limitations)
∙ Booking and payment history
∙ Any other information you voluntarily provide during the course of your sessions

HOW WE COLLECT YOUR DATA

Your data is collected when you:
∙ Book a session or package via Acuity Scheduling
∙ Contact us directly by phone, email, or message
∙ Complete any health questionnaire prior to sessions

WHY WE COLLECT YOUR DATA

We use your personal data for the following purposes:
∙ To manage your bookings and process payments
∙ To provide a safe and appropriate exercise service tailored to your needs
∙ To contact you regarding your sessions, cancellations, or rescheduling
∙ To comply with any legal obligations
We do not use your data for marketing purposes or send promotional emails.

LEGAL BASIS FOR PROCESSING

Under UK GDPR, we process your data on the following legal bases:
∙ Contract: to fulfil your booking and deliver the service you have purchased
∙ Legitimate interests: to manage our business and communicate with you about your sessions
∙ Consent: for health data, which is considered special category data and requires your explicit consent before we collect or use it

THIRD PARTIES

We use Acuity Scheduling to manage bookings. When you book a session, your name, contact details, and booking information are processed by Acuity in accordance with their own Privacy Policy. You can view Acuity’s Privacy Policy at acuityscheduling.com.
We do not sell your data or share it with any other third parties, except where required by law.

HOW LONG WE KEEP YOUR DATA

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you stop using our services, we will retain your data for a maximum of 2 years, after which it will be securely deleted.

YOUR RIGHTS

Under UK GDPR, you have the right to:
∙ Access the personal data we hold about you
∙ Correct any inaccurate or incomplete data
∙ Request deletion of your data (“the right to be forgotten”)
∙ Withdraw consent at any time, where consent is the basis for processing
∙ Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data is being mishandled
To exercise any of these rights, please contact us at esinparker@gmail.com.

DATA SECURITY

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Data collected via Acuity Scheduling is stored securely on their platform.

COOKIES

Our website uses cookies to improve your browsing experience. For full details, please refer to the cookie settings available on our website.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date at the top.